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Advanced Negotiating:
Finding the Win-Win

Recently our Founder Peter Hiddema teamed up with Welch LLP’s Managing Partner Michael Burch to discuss how to find the win-win in real life.

Among other things, they discussed:
· How to transform a battle into a win-win negotiation
· Making low-cost, high-gain trades
· How to start a difficult conversation
· Knowing when (and how) to walk way

Click here to listen to this engaging webinar and download the slides.



Effective Negotiation Skills:
Two-Day Workshop Dates:

Managing Conflict and
Difficult Conversations:

Two-Day Workshop Dates:

Advanced Communication and
Presentation Skills Workshop:

Available Dates:
Nov. 26-27, Dec. 17-18, Jan. 28-29.
In collaboration with
Commanding Presence


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Book Review
Quiet: The Power of Introverts in a World
that Can’t Stop Talking

If 16-50%+ of us are introverts (depending on which study you read), then why, asks Quiet’s author Susan Cain, have we turned extroversion into the oppressive standard to which most of us feel we must conform?

Why are the quiet and cerebral people who know how to tune into their inner worlds and the treasures to be found there, not emulated and celebrated the way extroverts are?

Odd, given that many of our most famous discoverers and creators were introverts. They did not discover and create in spite of their introversion, but because of it. Think Theodor Geisel (Dr. Seuss), Steve Wozniak (Apple Computer), or Bill Gates.

Or imagine a world without the theory of gravity, the theory of relativity, Chopin's Nocturnes, Proust's In Search of Lost Time, Peter Pan, Alice in Wonderland, Yeats’ The Second Coming, Orwell's Nineteen Eighty-Four and Animal Farm, Charlie Brown, Schindler's List, E.T. and Close Encounters of the Third Kind, Google, Craigslist, Harry Potter, and the courage of Rosa Parks, to name a few.

Read more