Workshop: Conflict Management

How to Discuss What Matters Most

Difficult Conversations

Our skilled and experienced workshop leaders will ensure participants learn the skills they need to handle difficult conversations. We provide a framework for assessing patterns commonly found in difficult conversations, e.g. why is the conversation difficult? What’s getting in the way?

Participants will have a chance to learn about, and use, techniques to manage strong emotions: theirs and others’. They’ll leave with practical tools, tips and techniques to help them communicate more effectively.

Read a review of Difficult Conversations

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Get more information about our Conflict Management workshop