Brian Prendergast | President, Sonar Communications Inc.

One day with the workshop facilitator, learning about and role-playing with the Harvard Negotiation Project changed my outlook on negotiations. Despite how important the role of negotiations is in our everyday lives, we so often handle it reactively and with little or no planning. Common Outlook provides structure and discipline, packaged up in a commonsense format. I have used the tools, seen the difference and, as a consequence, have gotten to ‘yes’.