Negotiation Skills & Conflict Resolution

Better Thinking.
Better Skills.
Better Business.

Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management

Recent Articles


As stated in the Founder’s Message for this issue’s Newsletter, Agendas (defined for the purposes of this article as the decision to carry out a series of steps in order to reach a goal), can serve as a helpful focus…


Common Outlook had a significant impact on my Central and South American Senior Executive team.  Common Outlook’s advice and training provided the confidence and creativity my country heads needed to handle the ensuing economic crisis with great success.  We applied their input to hundreds of millions of dollars worth of transactions; their input had a very positive impact on our financial results.

Satya Menard | President, Central and South America Region, Sodexo

This course was straightforward and practical — user-friendly. I specifically took this course for help with co-workers and meeting preparation, and now I feel I can deal with these different situations with confidence.

Sally Leech | Customer Service, Instrument & Service Specialist, BD Biosciences