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Better Business.

Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management

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Testimonials

This course was straightforward and practical — user-friendly. I specifically took this course for help with co-workers and meeting preparation, and now I feel I can deal with these different situations with confidence.

Sally Leech | Customer Service, Instrument & Service Specialist, BD Biosciences

This course well exceeded my expectations — best course of this kind I’ve taken since the Xerox sales course in 1987.

Executive Director, CIBC World Markets