Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management
Improve your negotiation skills through this foundational course, a 5 part video series. You will learn about mindset shifts, the processes and how to put it into practice.
Highly effective negotiation skills training for corporate groups. Learn to become a more confident and successful negotiator from our world-class Effective Negotiation Skills facilitators.
Expand the pie.
Break through deadlocks.
Tame the nightmare negotiator.
Difficult Conversations and Managing Conflict Training for corporate groups. Our skilled and experienced facilitators use interactive exercises, role-plays, case studies, discussions and videos where appropriate to give you the skills, tools, and a powerful framework to managing conflict and difficult conversations with more confidence and effectiveness.
Around the world, people are returning to the office in-person in varying degrees, and as we are experiencing, this takes a lot of “sorting out”. It brings with it plenty of potential conflict and confusion, misunderstandings, and new challenges. Accordingly,…
“When we say that we tolerate a headache, or our shabby apartment, or a neighbour, we certainly do not mean that we like them; but merely that despite our dislike, we shall endure them.” Anonymous Consider some examples. We tolerate:…
‘Whoosh!’ What a great way to express what happens to our emotions when we initially react to something we see as a threat or a scourge. Our instincts take over, and our blindingly fast emotions and reactions ride those instinctive…
The workshop provided me with a number of valuable tools and thoughts to assist me with the negotiation process. Today, I conscientiously reduce the number of assumptions I make before and during a negotiation, making me a more effective negotiator.
Mary Cascioli | Operations Effectiveness Advisor, RBC Royal Bank
Your keynote presentation on ‘The Art of Negotiation’ was an excellent training session for our members. It was a genuine eye opener for many of us. Your knowledge and expertise was reflected in the way you conducted the presentation, and the enthusiastic reactions from the audience confirmed your ability to keep them engaged. In addition to your good advice, we particularly enjoyed your humour and the audience involvement with the interactive exercises. We are extremely pleased to say that we have received very positive feedback on your session, which helped us make this meeting a great success.
Monika Nowak and Sacha Olenroot | Co-Directors of Programs, CHMSE (Canadian Hotel Marketing and Sales Executives)