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Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management

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Testimonials

The Common Outlook training was really valuable because it gave our organization the opportunity and the tools to reflect on how to produce the outcomes in a negotiation that we want to have happen. In the nonprofit sector, participating in this kind of training is rare. Given that we negotiate a lot with donors so that our programs can be delivered – in our case – to disadvantaged Canadians, the Common Outlook tools can make a difference to the success of our programs, and therefore to our low-income clients. I strongly recommend the training to others in the voluntary sector.

Heather Billou | Director, Planning & Development, SEDI

This course was straightforward and practical — user-friendly. I specifically took this course for help with co-workers and meeting preparation, and now I feel I can deal with these different situations with confidence.

Sally Leech | Customer Service, Instrument & Service Specialist, BD Biosciences