Negotiation Skills & Conflict Resolution

Better Thinking.
Better Skills.
Better Business.

Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management

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Testimonials

This course well exceeded my expectations — best course of this kind I’ve taken since the Xerox sales course in 1987.

Executive Director, CIBC World Markets

The workshop provided me with a number of valuable tools and thoughts to assist me with the negotiation process. Today, I conscientiously reduce the number of assumptions I make before and during a negotiation, making me a more effective negotiator.

Mary Cascioli | Operations Effectiveness Advisor, RBC Royal Bank