Negotiation Skills & Conflict Resolution

Better Thinking.
Better Skills.
Better Business.

Collaboration | Negotiation | Conflict Resolution | Difficult Conversations | Relationship Management

Recent Articles


This course well exceeded my expectations — best course of this kind I’ve taken since the Xerox sales course in 1987.

Executive Director, CIBC World Markets

I really appreciated the follow-up that came after my session with Common Outlook. The practical information on preparing for a negotiation enabled me to achieve my win-win goals. I can’t say enough about how taking the time to think through my own underlying issues and consider those of the others made a difference in enabling us to achieve a common goal in our negotiations. I really appreciated the personal attention that I received; it made me feel that Common Outlook really cared about my success.

Karen King | Executive Director, New Voices Fund and Independent Production, TORONTO 1