Conflict management training for corporate groups. Our skilled and experienced facilitators use interactive exercises, role-plays, case studies, discussions, and videos where appropriate to give you the skills, tools, and a powerful framework to manage conflict and difficult conversations with more confidence and effectiveness. 
Conflict is a part of daily life. Those who embrace conflict as an opportunity to build understanding and better relationships experience greater personal and professional success. But managing conflict is not easy – it requires self-awareness, solid communication skills, and the motivation to resolve uncomfortable situations.
Our conflict management training is designed for executives, managers, and team members who want to substantially and permanently improve their ability to manage workplace conflict in business situations.
The ability to effectively manage conflict is one of the key indicators that separate the good from the outstanding performers. Our conflict management training is designed for executives, managers, and team members who want to substantially and permanently improve their ability to manage workplace conflict in business situations.
Our conflict management training will help your staff effectively deal with conflicts in a constructive manner, ideally before a crisis takes place.
Authentic leadership.
Robust relationships.
Respectful straight-talk.
How Can Conflict Management Training Help?
Giving difficult feedback. Delivering bad news at work or home. Managing strong emotions. Rebuilding damaged relationships. Saying what needs to be said in authentic, honest, courageous conversations. You can make or break your career and your most important relationships in these moments, depending on your approach. 
Our skilled and experienced facilitators use interactive exercises, role-plays, case studies, discussions, and videos where appropriate to give you the skills, tools, and a powerful framework to manage conflict and difficult conversations with more confidence and effectiveness.
From the organizational point of view, conflict management training will provide quicker decision-making and project completion, resulting in faster business growth! Besides, conflict management training reduces workplace stress, increased employee retention, and performance, reduces absenteeism, etc. Therefore, the reason why your organization needs to invest in conflict management is evident.
Our Conflict Management Training Formats:
- 2-Day
- 1-Day
- Half-Day
- 1 Hour, 2 Hours
Group Sizes:
- 10 to 1,000+
Conflict Management Coach
Your Conflict Management Coach is Peter Hiddema. Peter is the CEO of Common Outlook and has leveraged the Harvard Negotiation Project methodology to teach executives from Global 1000 companies the negotiation skills they need to successfully drive business performance for their organizations. 
Internationally recognized as an expert in strategic negotiation, conflict resolution and leadership development, Peter has lectured for students and corporate leaders at several universities including Queen’s University (in Canada and the UK), HEC at L’Université de Montréal, INSEAD (France) and Harvard University.
In the past 2 years alone, he has advised on transactions totaling more than US$2 billion. Learn more about Peter Hiddema here.
What You’ll Learn In Our Conflict Management Training
- Defuse strong emotions – yours and others’
- Break the cycle of argument – especially in the heat of the moment
- Rebuild trust
- Reduce defensiveness
- Break down miscommunication
- Understand what people really mean
- Listen effectively and get others to listen to you
- Deliver difficult feedback or bad news, with authenticity and respect
- Stop the blame game and uncover the problem’s root cause
Conflict Management Training Cost:
Fees vary based on the duration of session, size of the audience, and customization required. Enquire at info@CommonOutlook.com or complete the form below for a quick quote.
After tour conflict management training, participants will receive an electronic version of key tools used in the session, plus a reference card summarizing key concepts. In addition, if desired, participants can sign up to receive tips every 2 weeks for 8 months to reinforce core principles and enhance the return on investment for your organization.
Brochure & Sample Agenda:
Two-Day Difficult Conversations and Managing Conflict Training (pdf )
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