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Lawrence Susskind and Jeffrey Cruikshank

Drawing on his experience in the MIT-Harvard Public Disputes Program, a leading mediator and his co-author provide the first jargon-free guide to consensual strategies for resolving public disputes—indispensable to citizen activists and to business and government leaders.

"An important step forward in the exploration of how supplemental approaches can involve a wider public in the kinds of problem-solving political processes that will produce change in their communities." Christine M. Carlson, Negotiation Journal

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