We’re not as Bad as We Think We Are (so keep your hopes up).

One of the ways we can become more hopeful about ourselves is to continually step back from the daily deluge of information. When we do, we will likely remember two human tendencies. 1) We engage in negative biasing, which is…

“It’s not the job you do; it’s how you do the job.”

Last month we offered a snapshot of how Boomers (ages 50-66) and Millennials (19-30) define “professional” conduct differently. In a nutshell, Boomers see more distinction than Millennials do between how they behave at home and at work. Millennials have been…

Collaboration + Ethnocentrisms* = Failure

*one’s culture/another’s ignorance Ethnocentric? William G. Sumner defined it as "the technical name for the view of things in which one's own group is the center of everything, and all others are scaled and rated with reference to it...often leading…