In the most compassionate and compelling way, The Heart of Conflict shows each of us how to meet the challenges of conflict, in terms of both achieving practical results and making sense of our inevitable differences.
"At the heart of conflict lie emotion, passion, and identity — dark subjects, hard to write about, and even harder to illuminate. But Brian Muldoon has done just that. He has the gift." William L. Ury, co-author of Getting to Yes and author of Getting Past No