We all come to work hoping to get things accomplished. Yet many of us I suspect, have days when we go home feeling “I got nothing done”. How come? Well, if you’re a typical manager, much of your day is…
Category: Learning Centre
Lessons from Marie
A friend of mine, "Marie", develops training programs for her clients. Recently, she ran a program and encountered a very hostile participant. Luckily, Marie is quite skilled at managing conflict and she was able to get her program back on…
Getting to Resolution Turning Conflict into Collaboration by Stewart Levine
What is the greatest impediment to productive and satisfying business and personal relationships? According to empowerment guru Stewart Levine, it''s inadequate conflict resolution. Levine''s seven-step model integrates two skills essential for success -- collaboration and conflict resolution -- and emphasizes the importance of a shift in attitude, assumptions, and approaches when facing a problem.
Essential, Now More Than Ever
Since October last year, close to 300,000 Canadians have lost their jobs and it's predicted that number will grow as the months pass. In times of economic uncertainty, those tasked with running organizations often behave in very predictable ways:• Decision making…
Getting to Resolution Turning Conflict into Collaboration by Stewart Levine
According to Stewart Levine, "Many people have difficulty accepting that life is filled with surprises, conflict, disappointment, and unmet expectations. These things happen-consistently and predictably." It's easy to fall into the conflict is 'bad' trap and in his book, Getting…
Read More Getting to Resolution Turning Conflict into Collaboration by Stewart Levine
Cleaning Up Our Psychic Environment
Joe Stanford is one of Common Outlook's consultants. Recently, he was invited to be a speaker at The Canadian Association for the Club of Rome CACOR. The following is his presentation. Cleaning Up Our Psychic Environment- How We Can Reduce…
In Perfect Balance
Sarah Palin's selection as Republican John McCain's running mate has stirred up a lot of debate about the role of working mothers. Lots of statistics are being thrown around about percentages of working mothers in the workforce, percentages of women…
Persuasion
Buy Now As the publishers say: We all know people who are incredibly persuasive. With effortless charm, they manage to somehow gain our trust, interest, and support, time and time again. Is it a gift they are born with? Is…
Persuasion by James Borg
It’s always a delight to find a book that can be useful to so many people regardless of the type of work they do. James Borg’s Persuasion, the art of influencing people is one such book and well worth reading.…
Take the Bully by the Horns
How often have you wished you knew how to defuse the difficult people who wreak havoc on your life? Whether it's a neighbour who keeps disturbing your peace, an employer who manipulates you into unpaid overtime, a spouse who criticizes and controls your every move, a colleague who uses scare tactics to intimidate you, or a student who teases your child without mercy, Take the Bully by the Horns will give you real-life strategies stop people from taking advantage of you.