“from reaction to response, how attitude determines the culture” I don’t know if a work environment ever soured for you the way it did for Ted; but even if not, you have an idea of ‘comeuppance’, and will understand his…
Author: Common Outlook Consulting Inc.
“It’s not the job you do; it’s how you do the job.”
Last month we offered a snapshot of how Boomers (ages 50-66) and Millennials (19-30) define “professional” conduct differently. In a nutshell, Boomers see more distinction than Millennials do between how they behave at home and at work. Millennials have been…
Read More “It’s not the job you do; it’s how you do the job.”
Is The Personal The Professional?
Despite all the usual strife one reads about (and may experience directly) between and among generations, it seems that intergenerational gaps can’t break family bonds; 84 percent of Millennials (ages 19 to 30) and 54 percent of Baby Boomers (ages…
Tame Problem or Wicked Problem?
We espoused tradition in December, and here we are in January, combining the Founder’s Message and article, and breaking a long-standing practice. Worse, we’re going to suggest you break a habit, too ... specifically the one called: making a New Year’s resolution.
Holiday Celebrations
It’s a festive time of year! People in every corner of the world are buying or constructing gifts, making candles and candy, decorating their houses, issuing invitations, taking-out treasured family recipes or googling ethnic dishes for a new immigrant.
Leaders: Smashing Into Barriers
Ready for a collaboration discovery? We’ll preamble for a bit while you clear some space for it, which means setting aside any secret superiority felt or pride taken in being a Leader, and gently elbowing away any deference you show…
Collaboration + Ethnocentrisms* = Failure
*one’s culture/another’s ignorance Ethnocentric? William G. Sumner defined it as "the technical name for the view of things in which one's own group is the center of everything, and all others are scaled and rated with reference to it...often leading…
COLLABORATION CALIBRATION
Article #1: The Effect of Status Hierarchy on Collaboration Teams In last month’s book review of Collaboration (Hansen 09), we highlighted the need for a compelling business case for collaboration (incorporating Opportunity costs and Collaboration costs) to determine if the…
Boosting customer relationships and profitability:
Our client came to us with a problem: their margins were being eroded and their services commoditized. RFPs abounded, and their customer relationships were fading. Could we help? Indeed we could, and we have been! After some diagnostic assessment, Common…
Read More Boosting customer relationships and profitability:
Collaboration: How Leaders Avoid the Traps, Create Unity and Reap Big Results by Dr. Morten Hansen
Throughout the book, numerous determining tools, tables and diagrams support premises, provide insight and offer practical advice. Additionally, the book is an absolute pleasure to read ... jargon-less, concise and wonderfully free of any attempts to impress us with its belief-shattering, counter-intuitive findings. So, slip the best management book we’ve read in a while into your summer reading, or between your eyes and thumb fad pad.