Author: Common Outlook Consulting Inc.

Drawing on his experience in the MIT-Harvard Public Disputes Program, a leading mediator and his co-author provide the first jargon-free guide to consensual strategies for resolving public disputes—indispensable to citizen activists and to business and government leaders.

Just as The Tipping Point found a substantial business books audience, Blink has great appeal to anyone trying to make better decisions at their workplace, no matter their job. Just as Emotional Intelligence defined a new way of understanding business decision-making, so too will Blink revolutionize how we operate at work.

Adam M. Brandenburger from the Harvard Business School, and Barry J. Nalebuff from the Yale School of Management, have developed a five-part business strategy that will revolutionize the way you play the game of business. Co-opetition is a method that goes beyond the old rules of competition and cooperation to combine the advantages of both.

The Trusted Advisor asserts that the key to professional success is the ability to earn the trust and confidence of clients. To demonstrate the paramount importance of trust, the authors use anecdotes, experiences, and examples—successes and mistakes, their own and others’—to great effect.

Whoever you are—business executive, union member, staff support, consultant, or governmental official—you cannot accomplish all your goals by yourself. This book will help you learn how to work more effectively with others.

In the most compassionate and compelling way, The Heart of Conflict shows each of us how to meet the challenges of conflict, in terms of both achieving practical results and making sense of our inevitable differences.

Beyond Machiavelli provides a step-by-step process for dealing with the persistent and complex disputes that mark our changing, often dangerous world. They break conflicts into manageable components and advance a process for problem-solving.